Video Transcription
Hiya, thank you for letting me in. You've got a lovely home. It's not often that I actually
get called out to come and do a home visit but we know with your circumstances that it's
quite an emergency isn't it? So I've just had a look through my notes here and you haven't
actually had many problems in the past like this before. So what I'm going to do is I'm
just going to pop down some notes here today saying that like I'm here, what it is that