Video Transcription
Hello, good afternoon, would you like to take a seat?
Thank you. So I know that we've spoken via emails and then I know that you sent me a
really good history of what your problem is, so it's good to see that you've actually attended
the appointment because I know how nervous you must be feeling.
Obviously I have quite a few clients that don't always turn up, the last minute their nerves get the better of them